CONTACT US
Customer Service Centre:
Within RSA 0861 113 673
Outside RSA: +27 11 207 1601
Fax: +27 11 319 7260
SMS for balance: SMS the word balance to 31571
Email: support@diamondcash.co.za
Email: info@diamondcash.co.za
Email: sales@diamondcash.co.za
 
SECURITY TIPS
  • Keep your PIN secure
  • Do not write it on your card
  • Do not keep it on a paper with your card
 
 
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PRODUCTS/SERVICES

WHAT VALUE DO YOU GET AS A CARDHOLDER?

  • Prepaid card that brings with it full range of banking functionality without the frustrations of traditional banking
  • Manner of use easily understood
  • Personal Security - no cash or cheques: access to Mobile, ATMs and POS
  • Safe, inexpensive cross country, card to card funds transfer or undertake prepaid e.g. for mobiles of family members
  • In the future new functions will be available plus possibility of rewards at specified shops
  • Easy and widespread access to funds (can use mobile) - No Queues!

WHAT DOES THE CARD LOOK LIKE?


HOW DO YOU GET STARTED?

  • Your employer will issue you with your new card
  • You will sign a declaration document to state that you received and accepted the Terms and Conditions for the card
  • You will then activate your card and choose your own secret PIN using the "IVR" or Voice Recognition service available in:
    • English
    • Afrikaans
    • Isi Zulu
    • Se Sotho
  • You can at any time:
    • Log in to the Diamond Cash website - www.diamondcash.co.za
    • Phone Customer Service - 0861 113 673
    • SMS for balance - SMS the word balance to 31571

WHAT VALUE DO YOU GET AS AN EMPLOYER?

  • The Diamond Cash Card is a re-loadable, reusable prepaid ATM card that allows employers to offer direct deposits of salaries, commissions, expenses etc to those employees who do not have a bank account. It saves your business time and money. It also provides employees with a new, flexible, cost effective way to get paid.
  • Cardholders have access to their pay 24 hours a day, 7 days a week via millions of ATMs and Point-Of-Sale Terminals at grocery stores, petrol stations and other merchants that accept pre paid cards.
  • Employers will greatly increase direct deposit participation and realise the following benefits:

SAVE!!!

  • By converting a greater percentage of employees to direct deposit.
  • Up to R50.00 per cheque when you eliminate cheque distribution costs, lost cheques, fraudulent cheques, payroll corrections and termination pay.
  • By eliminating administrative costs associated with cheque preparation, printing, cashing and account reconciliation.
  • By eliminating those "I haven't received my cheque calls"
  • Reduced employee turnover when the card is implemented and employers provide employees with the functionality, convenience and the purchasing power of a pre paid card
  • By utilising our electronic pay slip distribution system.

EASY!!!

  • Seamless integration into your existing payroll process.
  • We will provide a turnkey application to you.
  • Streamlines payroll.
  • Quick implementation time.
  • We provide an implementation, orientation and follow-up programme that maximises participation while not impacting on your operations.
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